Custom Design

The custom design experience is aimed to be accessible to everyone. Because we can control the process from start to finish, you have an opportunity to select the gems, metal, and overall design. You’ll be able to stay within your set budget by choosing the areas of design that are most important to you.

Usually, your custom piece can be produced within 4 to 6 weeks after all of the details have been finalized. We’ll work at your pace during the design process until you tell us it’s perfect. After you’ve approved the design, you’ll have the option to have a 3D model made — this can be done within a week. Once you’ve approved all areas of design, we’ll manufacture your piece.

If you have a specific date or deadline you are hoping to make, we’ll do our best to have your piece of jewelry done in time. Smaller jobs may even take as little as 2 to 3 weeks.

Custom design is not necessarily more expensive than buying a piece of jewelry out of the case; however, the process is different. The price of a custom piece depends on many factors — the type of metal chosen, the gemstones or diamonds selected, the overall design, and the amount of labor spent. The easiest way to get an accurate estimate on your piece is to set up a free design consultation with us. With a better idea of what you’re looking for, we can provide you with an estimate fairly quickly.

Yes, our design consultations are always free! Our jewelry designers will create realistic renders for you to see and perfect before you ever make a payment. We request a deposit of $150 prior to producing a 3D prototype of your design. This deposit is applied to the overall price of your piece. Tweaks and adjustments can still be made at this stage to ensure that your piece is absolutely perfect!

In most cases, yes! Whether you have a family heirloom, a loose gemstone, or jewelry that’s just no longer your style, we’ll help you reimagine these pieces to create something you’ll love. Book your free design consultation and bring in your existing jewelry or gemstones. We can assess your jewelry while you tell us how you imagine your new piece.

You’ll be able to see the design from start to finish, actively participating in the design process. Computerized renders allow you to see a realistic depiction of what your design will look like, and 3D printing allows you to try on a prototype sample before your final piece is actually made. You’ll have the ability to make tweaks and changes throughout the process. If you’re not in love with any aspect of your final piece of jewelry, we will work with you to resolve the issue at no charge. We won’t begin making your jewelry until we get your approval of all design details. Your project can be canceled at no charge during the design process.

In many cases, we can. We have made simple bands and even new mountings using customer’s gold; however, some metal can’t be re-cast with 100% success due to the type of alloys in the metal. If you’d like us to remove the gemstones from your mounting, we’ll figure out what your best options are for retaining the metal. And if you would like to only use the gemstone(s) to create your new piece, we’ll be happy to give you trade-in credit for the metal.